Terms & Conditions

1. Acceptance of Terms

By accessing this website, requesting a quotation, or booking any service offered by Professional Enterprises, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Company Information

Professional Enterprises is a provider of:

• Professional Core Cutting — including RCC Core Cutting, Diamond Core Cutting, Concrete Cutting, Wall Cutting and Slab Cutting.
• Professional Sofa Solutions — including Sofa Manufacturing, Sofa Repair, Sofa Upholstery and Custom Sofa Services.

Our services are available across select locations in the Mumbai Metropolitan Region.

3. Services

Professional Enterprises offers the following professional services:

• Professional Core Cutting
  • RCC Core Cutting
  • Diamond Core Cutting
  • Concrete Cutting
  • Wall Cutting
  • Slab Cutting
• Professional Sofa Solutions
  • Sofa Manufacturing
  • Sofa Repair
  • Sofa Upholstery
  • Custom Sofa Services

Service availability depends on location, project requirements, and current capacity. We reserve the right to accept or decline any service request.

4. Booking & Quotations

All quotations are based on the information provided by the customer at the time of enquiry. Prices may change after a site inspection if additional requirements or unforeseen conditions are discovered.

Booking confirmation requires customer approval of the final quotation and any applicable terms. A verbal or written confirmation from the customer constitutes acceptance of the quotation.

5. Payments

Payment terms will be communicated in writing before work begins. An advance payment may be required to confirm your booking. The remaining balance must be cleared as per the agreed schedule.

Late payments may result in project delays. We reserve the right to pause or cancel work if payments are not received on time.

6. Project Completion

Completion timelines depend on several factors, including:

• Site conditions
• Weather
• Material availability
• Project complexity
• Customer cooperation and timely decision-making

We strive to complete all projects on time but cannot guarantee fixed deadlines when factors beyond our control are involved.

7. Customer Responsibilities

By engaging our services, the customer agrees to:

• Provide correct and complete information during the enquiry and booking process.
• Allow safe and unobstructed access to the work site.
• Ensure all necessary permissions, approvals, or NOCs are obtained in advance.
• Provide accurate measurements and project details where required.

8. Cancellation & Rescheduling

If you need to cancel or reschedule your service, please inform us as early as possible. We reserve the right to reschedule services due to unforeseen circumstances, including but not limited to weather, equipment failure, or availability of staff.

9. Warranty & Liability

Professional Enterprises performs all services with reasonable care and professional standards. However, we are not liable for:

• Existing structural defects not disclosed by the customer.
• Hidden damages or utility lines not clearly identified before work begins.
• Issues arising from customer negligence or misuse of services.
• Events beyond our reasonable control, including natural calamities, accidents, or third-party interference.

10. Website Usage

Users of this website must not:

• Copy or reproduce website content without prior written permission.
• Attempt to access unauthorised areas of the website.
• Misuse enquiry forms or submit false information.
• Distribute malicious software or attempt to compromise website security.

Any violation may result in legal action under the Information Technology Act, 2000.

11. Intellectual Property

All content on this website, including but not limited to text, design, branding, logo, and graphics, is the exclusive property of Professional Enterprises. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

12. Third Party Links

Our website may contain links to third-party websites for your convenience. These links do not imply endorsement or association. Professional Enterprises is not responsible for the content, accuracy, or practices of external websites. You access them at your own risk.

13. Limitation of Liability

To the fullest extent permitted under Indian law, Professional Enterprises disclaims all liability for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. Our maximum liability shall not exceed the total service fees paid by the customer for the specific project in question.

14. Force Majeure

Professional Enterprises shall not be held responsible for delays or failures to perform services caused by events beyond our reasonable control, including but not limited to:

• Natural disasters (floods, earthquakes, storms)
• Government restrictions or lockdowns
• Labour shortages or strikes
• Power failures or equipment breakdowns
• Transport disruptions
• Any other unforeseen events

15. Privacy

Customer information is handled with care and in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

16. Changes to Terms

Professional Enterprises reserves the right to update or modify these Terms & Conditions at any time. The latest version will always be available on this page. It is your responsibility to review these terms periodically. Continued use of our website or services implies acceptance of the updated terms.

17. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of or related to these terms or our services shall be subject to the exclusive jurisdiction of the appropriate courts in Thane, Maharashtra.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: