Legal
Privacy Policy
Professional Enterprises values the privacy and trust of every customer who reaches out to us for Professional Core Cutting or Professional Sofa Solutions. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in clear and simple language.
Last updated: July 2026
Introduction
This Privacy Policy applies to all visitors, customers, and users who interact with the Professional Enterprises website or contact us regarding Professional Core Cutting or Professional Sofa Solutions. By using our website or availing our services, you agree to the collection and use of information in accordance with this policy. We are committed to handling your personal information responsibly and in line with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information we collect
When you contact us for a quote, book a service, or fill out a form on our website, we may collect the following categories of information:
- Personal information — such as your full name.
- Phone number — used to respond to enquiries and coordinate service visits.
- Email address — used for correspondence, quotations, and updates.
- Address — required to schedule and carry out Professional Core Cutting or Professional Sofa Solutions at your location.
- Service enquiry details — information about the specific service you are interested in.
- Project information — details relevant to the scope of work, such as site conditions or material requirements.
- Communication records — records of calls, messages, or emails exchanged with our team for quality and reference purposes.
How we use your information
We use the information we collect for the following purposes:
- To respond to your enquiries about Professional Core Cutting or Professional Sofa Solutions.
- To provide accurate quotations for the services you request.
- To schedule and coordinate on-site service visits.
- To offer customer support before, during, and after service delivery.
- To improve the quality, safety, and reliability of our services.
- To maintain the security and proper functioning of our website.
- To comply with applicable legal and regulatory requirements.
Cookies
Our website may use essential cookies required for the website to function properly, and may also use analytics cookies to help us understand how visitors use our website, so that we can improve content and user experience. We do not use cookies for intrusive advertising or third-party profiling. You can control or disable cookies through your browser settings at any time, though this may affect certain features of the website.
Third-party services
To operate our website and services effectively, we may use the following trusted third-party services:
- Google Maps — to display our office location and help customers reach us.
- Google Analytics (if enabled) — to understand website traffic and usage patterns.
- Email service providers — to send and receive correspondence related to your enquiries.
- Hosting provider — to securely host and maintain our website.
We do not share your personal information with any third party beyond what is reasonably necessary to operate our website and deliver our services.
Information security
Professional Enterprises takes reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
Data sharing
We never sell your personal information to any third party. Your information is shared only in the following limited circumstances:
- When required to comply with applicable laws, regulations, or a valid legal request.
- With trusted service providers who assist us in operating our website or delivering our services, under appropriate confidentiality obligations.
- With your explicit permission, for a purpose you have agreed to.
Customer rights
As a customer, you have the right to reach out to us regarding your personal information. You may request to:
- Access the personal information we hold about you.
- Correct any inaccurate or outdated information.
- Delete your personal information, subject to any legal or contractual obligations.
- Withdraw consent for further communication from us at any time.
To exercise any of these rights, please contact us using the details provided in the Contact Information section below.
Children's privacy
Our services, including Professional Core Cutting and Professional Sofa Solutions, are intended for use by individuals aged 18 years and above. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
External links
Our website may contain links to external websites that are not operated by Professional Enterprises. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of any external website you visit.
Changes to this privacy policy
Professional Enterprises may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page, and the latest version will always be available here. We encourage you to review this page periodically to stay informed.
Contact information
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights regarding your personal information, please reach out to us:
Professional Enterprises
